Short Development Courses
Give your staff the competitive edge with our comprehensive range of short development courses. Our courses are designed to empower your people and your business.
Workforce Training & Development presents inspirational and motivational workshops to maximise organisational performance in key areas. Courses are held at your organisation’s premises or training location, and are suitable for people in middle management, supervisory roles, and other staff as nominated by your organisation.
Business Development Training | Human Resources Training |
Achieving Sales on the Telephone | Absence Management |
Asking for Business | Diversity |
Effective Sales Planning | Performance Management |
Practical Sales Skills | Talent Management |
Root Cause Analysis | Personal Development Training |
Leadership Training | Anxiety at Work |
Coaching at Work | Assertiveness in Action |
Coaching Skills for Managers | Building Relationships |
Communicating Difficult Messages | Conflict Handling |
Great Leadership | Emotional Intelligence |
Leading Effective Teams | Listening Skills |
Leading Meetings | Mentor Training |
Project Management | Participating in Meetings |
Success with Change | Presentation Skills |
The Power of Influence | Prioritising & Planning |
Customer Service Training | Professional E-mails |
Communicating with Customers | Questioning Skills |
Complaint Handling | Report Writing |
Customer Care on the Telephone | Stress Management |
Dealing with Phone Rage | The Art of Negotiation |
Effective Customer Care | Think Your Way to Success |
Good, Bad & Ugly Customer Service | Time Management |
| Train the Trainer |
Get Started on Getting Ahead
Don't get left behind. Contact Workforce Training & Development to get your staff training underway!